Real Estate Investment Solutions

Privacy Policy

Effective Date: August 12, 2026

Website: stonewaypropertymgmt.com

Company: Stoneway Property Management LLC ("Stoneway," "we," "us," or "our")

Stoneway Property Management LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at stonewaypropertymgmt.com or use our online services, including our Owner and Tenant Portals.

1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Information") when you interact with our website or portals:

• Directly Provided Information: Name, email address, phone number, physical mailing address, rental application details (including SSN/EIN, employment history, and income verification), maintenance requests, payment preferences, and portal login credentials.
• Payment & Transaction Data: Bank account details, payment card information, and transaction histories processed through our third-party payment gateways.
• Automated Technical Data: IP address, browser type, device details, operating system, and website usage data collected via cookies and tracking technologies.

2. How We Use Your Information

We use the collected information for standard operational and business purposes, including:

• Processing tenant applications, background checks, and lease agreements.
• Facilitating rental payments, owner disbursements, and financial reporting.
• Managing maintenance requests, property operations, and customer support.
• Granting access to and maintaining secure Owner and Tenant Portals.
• Communicating important account, property, or legal notices.
• Improving website functionality, user experience, and overall service security.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third parties under the following conditions:

• Service Providers: Vetted contractors, background screening agencies, software platforms (e.g., portal hosts), and secure payment processors who assist in our operations.
• Legal Compliance: When required by law, court order, or governmental regulations, or to protect the rights, property, and safety of Stoneway, our clients, or tenants.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tools to analyze site traffic, personalize content, and improve navigation. You can adjust your web browser settings to refuse cookies, though some features of our site or portals may not function properly as a result.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links & Portals

Our website may contain links to external websites or third-party portals. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party service you visit.

7. Your Privacy Rights & Choices

Depending on your jurisdiction, you may have the right to access, update, correct, or request the deletion of your personal information held by us. You may exercise these rights or opt out of non-essential communications by contacting us directly.

8. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the website after modifications indicates your acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Stoneway Property Management LLC

Website: 

stonewaypropertymgmt.com

Email: office@stonewaypropertymgmt.com